If a text message pushes you to tap a link, pay a fee, share a code, or confirm a delivery you didn’t order — pause. Smishing (SMS phishing) is now the most-reported scam category in the United States. This guide is the text-message companion to our If two or more checks fail, treat the text as smishing. Do not tap, do not reply (even “STOP” can confirm your number is live), and do not call any phone number in the text. Forward the message to 7726 (the SPAM shortcode) and then delete it.
Protection Guide
Is This Text a Phishing Attempt? Smishing Red Flags & What to Do
Seven smishing patterns Americans report most
1. USPS / UPS / FedEx “delivery issue”
By far the highest-volume smishing pattern. A text claims your package has an “incomplete address” or needs a “$1.99 redelivery fee.” Real shipping carriers do not text you to collect fees. USPS in particular never sends fee-collection texts. See our “>Zelle bank impersonation guide.
3. IRS or SSA “tax / Social Security suspended”
A text claims your SSN has been “suspended,” that you owe back taxes, or that you have a refund waiting. The IRS does not initiate contact via text under any circumstance. The SSA does not text-message about suspended SSNs because SSNs are not suspended. See our “>pig-butchering investment scam — weeks of conversation followed by a fake crypto trading platform. Do not reply. Block.
6. “Family member in trouble” / AI voice clone follow-up
A text claims a grandchild, child, or relative is in jail or stranded and needs bail or wire money. Often paired with a follow-up call using AI voice cloning to mimic the relative. See our “>employment fraud guide.
iPhone-specific signals
iOS surfaces several smishing flags that are easy to miss.
- “Unknown Sender” filtering. If you have Settings → Messages → Filter Unknown Senders turned on, suspicious texts land in a separate Unknown tab. Treat any text in that tab as guilty until proven innocent.
- Disabled links from unknown senders. In iOS 18, links from numbers not in your contacts may appear as plain blue text but be tap-disabled by default. If you suddenly can tap an “unknown sender” link, you previously interacted with the sender — ask yourself why.
- Report Junk button. Below the message thread on iPhone, a “Report Junk” link appears for unknown senders. Tap it to send Apple the metadata. Apple uses these reports to improve filtering for everyone.
- Group-text scams. Smishers sometimes add you to a group text with a “celebrity” investment tipster. Tap the group name → Leave this conversation. Do not engage.
Android-specific signals
- Google Messages spam protection. When enabled (Messages → Settings → Spam protection), Google flags suspected smishing in a Spam & blocked folder. Treat anything there as confirmed scam.
- Safe Browsing link warnings. If you tap a link and Chrome shows a red “Deceptive site” warning — back out. Even if you trust the sender, the link they sent is on a known phishing list.
- RCS verification badges. Verified business senders show a blue checkmark and the brand logo in RCS-enabled chats. A bank message without a verification badge is not from the bank.
- Permission requests after tapping a link. If the page you land on asks to install an APK or grant Accessibility access, close it immediately — that’s a banking-trojan installer.
How to report smishing
Reporting smishing is the single most effective action you can take. Carriers and the FTC use your reports to refine filters and to identify campaigns.
- Forward the message to
7726(SPAM). This works on Verizon, AT&T, T-Mobile, and most U.S. carriers. The carrier asks for the originating phone number in a follow-up text — reply with it. - Report to the FTC at reportfraud.ftc.gov. Include screenshots if you lost money or shared personal data.
- For impersonation of a specific brand, forward the screenshot to that brand. Amazon:
reportphishing@amazon.com. USPS: forward tospam@uspis.govwith full headers. Banks: most have a dedicated phishing inbox listed on their security page. - On iPhone, use the in-app “Report Junk” link below the thread.
- On Android, use the three-dot menu → Block & report spam.
What to do if you tapped the link or replied
- If you entered a password or one-time code: change the password on that account immediately, sign out all other sessions, and turn on two-factor authentication. For banks, call the number on your card to flag the account — they may need to reset online banking.
- If you entered card details: call the card issuer (number on the back of the card), report fraud, and request a replacement card with new number. Most issuers will refund unauthorized charges promptly.
- If you shared your SSN: follow our “>first-24-hour recovery checklist.
Beware of “recovery” follow-ups: after a smishing attack, scammers often follow up posing as bank fraud or law enforcement offering to “recover” the money for an upfront fee. See “>Gmail phishing guide for the email-specific signals.
Last reviewed: June 2026. Sources: FTC consumer alerts, CTIA spam-reporting documentation, Apple iOS Messages security guidance, Google Messages spam-protection documentation.